Petlog Owners

Posted: Wed Mar 24, 2021 8:50 pm

For anyone who has their dog's microchip registered with Petlog, please be aware that as a result of a recent database upgrade their previous account logins will no longer work (no notifications sent from Petlog). Owners need to re-register their account - in most cases this will result in all details being relinked to their account (I did it today and all fine) but some people have also found issues with pets not being linked to their account or details being incorrect. Just worth a check folks - don't wait until it is an emergency.
The FB page seems to have been taken down but there is guidance on their website:
https://www.petlog.org.uk/help-and-advice/

Newbie Joined: 21 Mar 2021 Posts: 2

I checked ours today, and after a bit of effort finally got in. I did seem to have to go through creating a new account , but it did then find me through an existing account.

It did however only find 1 (Dougall) of the 4 microchips I had previously registered, and although we don't need Fergus's registered any more, our 2 cats Milly and Flora are missing from our account, so now waiting for them to be added.

Helen and Dougall
(Forever missing Fergus)

Posted: Thu Mar 25, 2021 12:10 pm

I have to be honest I'm not sure which data base mine are on Confused

I know at least one is with identibase but as to the others Rolling Eyes

Had no need to update any info since they were chipped.

Posted: Sat Mar 27, 2021 5:38 pm

On the BBC news website today, on the Tech page, is an article about Petlog and the problems....didnt want to copy it to here, not sure about copyright infringements! Confused

Posted: Sat Mar 27, 2021 6:49 pm

That's interesting, will have to have a gander. Thanks Judy. Cool

Posted: Sat Mar 27, 2021 6:49 pm

...just doin' m'job, Ma'am

Posted: Sat Mar 27, 2021 9:33 pm

Jacquietwig wrote:

I have to be honest I'm not sure which data base mine are on Confused

I know at least one is with identibase but as to the others Rolling Eyes

Had no need to update any info since they were chipped.

If you go to https://www.check-a-chip.co.uk/ & put number in, it should tell you.

Posted: Sat Mar 27, 2021 10:04 pm

Oh ok thanks Max, now where are those numbers???? Laughing

Posted: Sun Mar 28, 2021 8:24 pm

I have heard that this is a good one.
https://www.petscanner.com/
Someone from Doglost knows the IT guys on this. You can have your pets on this too.
there is an app for iphones/etc