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Barbs
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Joined: 17 Mar 2011
Posts: 2264
Location: South Bucks

PostPosted: Wed Mar 24, 2021 8:50 pm Reply with quoteBack to top

For anyone who has their dog's microchip registered with Petlog, please be aware that as a result of a recent database upgrade their previous account logins will no longer work (no notifications sent from Petlog). Owners need to re-register their account - in most cases this will result in all details being relinked to their account (I did it today and all fine) but some people have also found issues with pets not being linked to their account or details being incorrect. Just worth a check folks - don't wait until it is an emergency.
The FB page seems to have been taken down but there is guidance on their website:
https://www.petlog.org.uk/help-and-advice/
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Doubletrouble2
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Joined: 21 Mar 2021
Posts: 2

PostPosted: Wed Mar 24, 2021 9:18 pm Reply with quoteBack to top

I checked ours today, and after a bit of effort finally got in. I did seem to have to go through creating a new account , but it did then find me through an existing account.

It did however only find 1 (Dougall) of the 4 microchips I had previously registered, and although we don't need Fergus's registered any more, our 2 cats Milly and Flora are missing from our account, so now waiting for them to be added.

Helen and Dougall
(Forever missing Fergus)
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Jacquietwig
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Joined: 20 Apr 2011
Posts: 9194
Location: East Kent, UK

PostPosted: Thu Mar 25, 2021 12:10 pm Reply with quoteBack to top

I have to be honest I'm not sure which data base mine are on Confused Embarassed I know at least one is with identibase but as to the others Rolling Eyes Had no need to update any info since they were chipped.

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judy g
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Joined: 29 Jun 2008
Posts: 11922
Location: West Country

PostPosted: Sat Mar 27, 2021 5:38 pm Reply with quoteBack to top

On the BBC news website today, on the Tech page, is an article about Petlog and the problems....didnt want to copy it to here, not sure about copyright infringements! Confused Smile

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WomanLovesNosesAnTruffes
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Jacquietwig
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Joined: 20 Apr 2011
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Location: East Kent, UK

PostPosted: Sat Mar 27, 2021 6:49 pm Reply with quoteBack to top

That's interesting, will have to have a gander. Thanks Judy. Cool

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judy g
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Joined: 29 Jun 2008
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PostPosted: Sat Mar 27, 2021 6:49 pm Reply with quoteBack to top

...just doin' m'job, Ma'am

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maxnick
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Joined: 04 May 2012
Posts: 4519
Location: Cornwall

PostPosted: Sat Mar 27, 2021 9:33 pm Reply with quoteBack to top

Jacquietwig wrote:
I have to be honest I'm not sure which data base mine are on Confused Embarassed I know at least one is with identibase but as to the others Rolling Eyes Had no need to update any info since they were chipped.


If you go to https://www.check-a-chip.co.uk/ & put number in, it should tell you.

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Forever in our hearts, our boy Rummage, our lovely girl Ina & our gorgeous Tao, & floofy Barney & Princess grumpy Sally, playing together at Rainbow Bridge.
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Jacquietwig
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Joined: 20 Apr 2011
Posts: 9194
Location: East Kent, UK

PostPosted: Sat Mar 27, 2021 10:04 pm Reply with quoteBack to top

Oh ok thanks Max, now where are those numbers???? Laughing

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maxnick
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Joined: 04 May 2012
Posts: 4519
Location: Cornwall

PostPosted: Sun Mar 28, 2021 8:24 pm Reply with quoteBack to top

I have heard that this is a good one.
https://www.petscanner.com/
Someone from Doglost knows the IT guys on this. You can have your pets on this too.
there is an app for iphones/etc

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Forever in our hearts, our boy Rummage, our lovely girl Ina & our gorgeous Tao, & floofy Barney & Princess grumpy Sally, playing together at Rainbow Bridge.
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